8 Things every organization should do to engage employees

Employee Engagement

In my previous blog post “How to find out what engage an employee?” I have shared my thoughts on engaging an employee depending upon his level in organization hierarchy, demographics and individual requirement after having a look at employee engagement survey form filled by employees. It was thinking out of box when it comes to employee engagement.

But there are some “must have” factors which you should have, if you want engaged employees in your organization.


1.       Employee Induction- First impression is the last impression

You must have heard that first impression is the last impression and another saying which says that you will never get a second chance to create your first impression. When an employee joins an organization, he has mixed feelings of excitement, nervousness, uncertainty etc. He is not aware about work culture of organization and how things work.

You should start employee engagement from this very first stage. Your induction program should be robust. It should ensure that apart from basic joining formalities, you should make employee aware about your organization, its culture, support to employees, project/ department, he will be assigned to  and all the those things which you have in your organization for employee well being.  He should meet his reporting manager and reporting manager should spend some quality time with new joinee so that he feels comfortable about work assignment he need to handle.

Have a look at my blog post “Effective On Boarding process : Step By Step approach”  to learn more about Effective on boarding process.

Many organizations have Buddy programs to help new joinees settle in the system. Every new joinee gets a buddy who is an old employee of the organization and who helps new joinee to know about company. Buddy also helps him to understand the project / department he will work for. That’s the reason buddy is the person who is most probably from same department.

Learn more about Buddy program in my blog post “What is Buddy program and how to design it?”


2.       Adequate and right resources to work

Employee expects that organization should provide right and adequate resources to execute assigned task. In absence of same, work will suffer and at the same time employee will feel frustrated. Hence it is important that organization should take care of it. Other than that, basic infrastructure should be in place.


3.       Work environment where an employee has freedom to share inputs

One of the basic requirements to ensure engaged employees is to have work environment where employees are encouraged to share their thoughts and suggestions. Employee should get answers of queries coming in their mind. It does not mean that you need to implement all the suggestions coming from employees but to evaluate and see what makes sense for organization and take action accordingly.

Always revert back to employee with feedback on suggestion made by them. This is one of the reason, I always suggest that you should share feedback or action taken on suggestions / feedback shared by employees after employee engagement survey. If you can’t do that, then better not to do such surveys.

Work environment where employees are not encouraged to share their views become disengaging.

4.       Mature performance management system

I have always advocated for matured performance management system in many of my blog posts. I feel that if you have a matured performance management system then it takes care of most of your problems related to human resources. A matured performance management system can also help in engaging your employees.

Refer my following blogs to read more about a matured performance management system:

How to Build mature performance management system without any automation software? -Part 1

How to Build mature performance management system without any automation software?- Part 2- Lets understand, how to Define KRA?

How to Build mature performance management system without any automation software?- Part 3- Giving weight-age to KRA.

How to Build mature performance management system without any automation software?- Part 4- Lets understand, how to define evaluation of a KRA?

How to Build mature performance management system without any automation software?- Part 4- Lets understand, how to Define evaluation of a KRA? ….continue..

Part 5- How to define Performance Rating scale and associating it with performance percentage?

Part 6- Five Essence of mature performance management system to make it successful.

Various actions HR should take post performance evaluation of employees

How to design and implement PIP-Performance Improvement Plan policy?

6 Things to keep in mind while taking actions based on outcome of performance management system

Employees are sensitive when it comes to their performance evaluation. Every employee feels that they have given their best in prevailing circumstances hence they may come up with excuses if they don’t meet their targets or deadlines. This becomes a point of argument between employee and manager which leads to dis satisfaction. It is not about who is right and wrong but about transparency in the process of performance evaluation.

If you can build a system where employees are aware about their deliverable in beginning of month and what kind of performance rating they can score depending upon their achievement then you can reduce such frictions at end of month when employee gets it s performance rating. Performance evaluation can be on monthly basis or any other tenure.

Also performance evaluation should be supported with adequate data point.  Employees do not argue on final outcome as he was aware about evaluation process and there is complete transparency in his performance evaluation.

This helps a lot in engaging employee. It builds employee’s faith in organization and its processes & policies which is very much required and is the base of employee engagement.


5.       Opportunity to LEARN

You as an individual would like to work with an organization which cares about employee learning. We spend 8-9 hours in a day in office and hardly get time at home to learn new things. If our organization can take care of our learning then we feel attached. Many companies sponsor training programs for employees so that they can learn new things and apply learning in their work to benefit organization. It is WIN WIN for both employee and organization.

You can also conduct internal training programs to ensure that employees are learning things which are useful in their current profile or acquire skills which are missing. If you do this honestly, this will help in employee engagement.

Have a look at my following blog post to learn about contribution of trainings in employee growth.

Why do training programs fail?

How to measure ROI (Return on Investment) of training programs in your organization?

How to get best out of training programs conducted in your organization?

6.       Opportunity to GROW

Everyone wants to grow in their career along with learning. Growth should be continuous. This is one of the biggest challenges for HR to ensure growth for employees. A mature performance management system helps in this a lot. One of the outcomes of matured performance management system is to identify employees who are performing very well. Once you have list of such employees then you can design programs to develop their skills to make them ready to take up next higher level responsibility. Other employees should be motivated to score higher performance rating so that they can also participate in such training programs. One of the biggest advantage of driving growth plan of an employee through mature performance system is that other employees who have scored average rating do not object as they know that performance rating has come from data points otherwise if you implement growth plan for certain employees without a matured performance management system then you land up creating more disengage employees as others feel that they have not been given fair chance.

7.       Competitive pay package

Well, competitive pay package is another important aspect which can disengage an employee. If employee working on a particular profile do not get competitive pay package then it can be a reason for his disengagement. HR should do both external and internal salary bench marking.

In External benchmark, HR should survey pay package of all the profiles in organization in similar industry. This will give an idea of what is the standard pay package each profile should get. I suggest, 20% up and down is ok. If deviation is more than 20% then necessary action should be taken to correct it. Management should also understand importance of such exercise and re work on its compensation structure. If you can not be best then try to be at par as far as pay packages are concern.

HR should also do internal benchmark. Internal benchmark is the process which shows deviation in salary of individuals who are working on same profile. Again, I would suggest deviation of 20% should be ok. Corrective actions should be taken it deviation more than 20%. If we don’t maintain internal bench marking of individual salaries then someday employee will approach you with its grievance on less salary payout as compared to other peers on same profile.

Hence, a robust compensation policy should be in place.

8.       Other employee welfare related initiatives

Initiative taken for employee welfare do play important role. These are some value add which organization gives to its employees. Organization provide medical insurance, Car lease, Employee help desk, crèches for kids, flexi timing, work from home, 5 days a week working especially in countries where many companies still work for 6 days a week is  etc. Employee do value these initiatives

Please do share any other aspect which you feel is important to build an engaged environment and I forget to mention 🙂


  1. Founder - contentdeveloper.co.in October 6, 2013 6:39 am  Reply

    Certainly an informative post. Keep it going. Keep sharing such information with us that people in competitive organisation.

    • govindsinghnegi October 6, 2013 9:20 am  Reply

      Thanks for spending time in reading this blog post.

  2. Eclipse Awards October 6, 2013 11:20 am  Reply

    As well, never underestimate the power and value of recognizing and appreciating your staff. A thoughtful recognition awards program can be tremendously effective at increasing engagement.

    • govindsinghnegi October 7, 2013 12:45 pm  Reply

      Right Friend, employee do feel motivated if his efforts are recognized by organization by some way.

  3. Hemant K J October 6, 2013 1:59 pm  Reply

    what is roll of Pay-Roll executive in “Automobile” Forum, and what if management is not aware with labor law…..

    • govindsinghnegi October 7, 2013 12:46 pm  Reply

      Why not make management aware about labour laws, its benefits and also consequences if not followed.

  4. Srimanigandanmm October 10, 2013 6:49 am  Reply

    Great thoughts!

    • govindsinghnegi October 10, 2013 11:37 am  Reply

      Thanks for appreciation.

  5. arif October 10, 2013 2:09 pm  Reply

    Dear Mr Govind Negi
    Why do people cal HR Professionals are the Most dangerous in an Organisation.

    • govindsinghnegi October 11, 2013 10:57 am  Reply

      Dear Arif,

      H R professionals are link between employee and organization. They are not dangerous at all. They need to implement company policy and ensure growth from both employee and company

  6. Vibha October 19, 2013 1:25 pm  Reply

    Really good and helpful post. Thanks for sharing it with us.

  7. govindsinghnegi October 23, 2013 8:31 am  Reply

    Dear Vibha, Thanks for your appreciation.

  8. govindsinghnegi October 23, 2013 8:32 am  Reply

    Nice article Mr Paul

  9. kimee mudgal October 26, 2013 7:36 am  Reply

    nice article really great thought you puted

  10. trilokjadeja29 October 26, 2013 8:55 am  Reply

    So good blog dear.Thanks for sharing knowledge..

    • govindsinghnegi October 28, 2013 5:30 am  Reply

      Dear Trilok,

      Thanks for your appreciation

  11. govindsinghnegi October 28, 2013 5:29 am  Reply

    Dear Kimee,

    Thanks for your appreciation

  12. rushali November 21, 2013 12:08 pm  Reply

    Excellent points sir,!
    I think even motivation and events will engage employees.Timely performance appraisals and its active implementation will surely engage staff in more workolic environment.

    Dy-hr mgr

  13. govindsinghnegi November 21, 2013 4:29 pm  Reply

    Dear Rushali,

    Matured performance management system has a huge impact on engaged employee

  14. Divya Nair January 13, 2014 7:39 am  Reply

    Nice post. I believe a well defined job role and responsibilities (KWA/KRA) also helps an employee to stay focused and engaged.

    • govindsinghnegi January 14, 2014 3:05 pm  Reply

      Dear Divya,

      Agree with you. It is basic skeleton of matured performance management system.

  15. snli February 3, 2014 1:17 pm  Reply

    Thanks sharing this.
    I need to design a framework for my team of about 200 employees.
    As my organisation is a large organisation but I work for a specific business as HRG so I need a complete framework on induction can you please help me with that.

    • govindsinghnegi February 6, 2014 3:57 pm  Reply

      Dear Friend,

      Request you to post your query on our HR Forum so that other members can help you.

      To access the forum please click on “HR Forum” Click on top.

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